"Over the past 25 years, the EFQM has also guided many organisations, from both the public and private sectors, to improve productivity and efficiency and to develop their human capital. I am grateful to EFQM for its excellent work, supporting the European strategy for growth and jobs."

José Manuel Barroso, President, European Commission (2004-2014)

 

Introduced by forewords of two Presidents of the European Commission as well as the EFQM Board, this publication gathers a broad spectrum of testimonies from organisations at different stages of their excellence journey. We hope they will inspire you in your quest for sustainable excellence.

 

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OVER 30 SUCCESS STORIES...

 

ADDING VALUE FOR CUSTOMERS

  • Cedar Foundation
  • Electrolux
  • Ricoh
  • TNT

 

CREATING A SUSTAINABLE FUTURE

  • Grundfos
  • UNOPS
  • UN Global Compact
  • Umicore
  • World Business Council for Sustainable Development

 

DEVELOPING ORGANISATIONAL CAPABILITY

  • Ariadne Capital
  • Bouygues
  • Enagas
  • Glasgow Housing Association
  • Renault

 

HARNESSING CREATIVITY & INNOVATION

  • Infineon
  • Novaled
  • Philips
  • Volvo

 

LEADING WITH VISION, INSPIRATION & INTEGRITY

  • Alpenresort Schwarz
  • The European Ombudsman
  • GC International
  • Ministry of Finance of the Slovak Republic
  • Robert Bosch GmbH

 

MANAGING WITH AGILITY

  • BMW
  • Bursagaz
  • City of Glasgow College
  • Stavropol State Agrarian University
  • FIAT

 

SUCCEEDING THROUGH THE TALENT OF PEOPLE

  • EDF
  • Fundacion Novia Salcedo
  • Siemens
  • Xerox

 

SUSTAINING OUTSTANDING RESULTS

  • Knowledge & Human Development Authority
  • St Mary's College
  • VAMED
  • Close the Gap - WorldLoop

 

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