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25 YEARS OF EXCELLENCE

"Over the past 25 years, the EFQM has also guided many organisations, from both the public and private sectors, to improve productivity and efficiency and to develop their human capital. I am grateful to EFQM for its excellent work, supporting the European strategy for growth and jobs."

José Manuel Barroso, President, European Commission (2004-2014)

 

Introduced by forewords of two Presidents of the European Commission as well as the EFQM Board, this publication gathers a broad spectrum of testimonies from organisations at different stages of their excellence journey. We hope they will inspire you in your quest for sustainable excellence.

 

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OVER 30 SUCCESS STORIES...

 

ADDING VALUE FOR CUSTOMERS

 

CREATING A SUSTAINABLE FUTURE

 

DEVELOPING ORGANISATIONAL CAPABILITY

 

HARNESSING CREATIVITY & INNOVATION

 

LEADING WITH VISION, INSPIRATION & INTEGRITY

 

MANAGING WITH AGILITY

 

SUCCEEDING THROUGH THE TALENT OF PEOPLE

 

SUSTAINING OUTSTANDING RESULTS

 

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