The EFQM Excellence Model: A framework to help organisations convert the Fundamental Concepts and RADAR logic into practice. For each criteria, you will find the definition, the sub-criteria as well as guidance on what excellent organisations are implementing.
The RADAR logic: A dynamic assessment framework and powerful management tool that provides the backbone to support an organisation as it addresses the challenges it must overcome if it is to realise its aspiration to achieve sustainable excellence. This includes scoring matrices for Enablers and Results.
HOW TO ORDER
For the English version: your order is going through the EFQM Shop.