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The EFQM Innovation Excellence Builder programme is designed to help organisations understand what innovation means for them and challenges them to focus on developing new products, services and ways of working to add new value. The Innovation Assessor Training provides an opportunity to develop your understanding on innovation and how it can be successfully implemented in different organisational contexts.


The EFQM Innovation Assessor Training is a pass or fail 2-day course that will enable you to develop essential assessment skills using the EFQM Innovation Excellence Builder leading to becoming an EFQM Innovation Excellence Assessor. Successful completion of the EFQM Assessor Training is a prerequisite for attendance.


The EFQM Innovation Assessor Training will further develop your assessor competences and confirm your experience through team work and discussion forums.


This intensive course will be supported by a case study enabling you to perform a close to real-life assessment of an organisation applying for an EFQM Level of Innovation Excellence Recognition.


This training’s purpose is to produce skilled and qualified assessors ready to:

  • Perform robust Innovation Excellence assessments
  • Deliver balanced high-added value feedback for all applicant organisations at both strategic and operational levels


After the completion of this course, you will be able to:

  • Understand the key elements of an effective Innovation assessment;
  • Apply the concepts and details of the Innovation Model and RADAR tools to review the development and implementation of Innovation Programmes
  • Work together with others in an assessment team environment




  • Understanding the key elements of the Innovation Excellence Diagnostic
  • Innovation Direction
  • Innovation Delivery
  • Innovation Results
  • Innovation Culture
  • Interpreting the Innovation Excellence Criteria
  • Understanding the Scoring Process
  • The Assessment Process – how to interpret the Evidence
  • Conducting a successful Innovation Assessment



The course will be based on an Innovation Excellence Case Study and incorporates a combination of taught input, syndicate activity and role play. The Case Study is based on a real company that has progressed through the Innovation Excellence Process.




In order to attend this course you will need to have passed the EFQM Assessor Training (EAT)



Innovation Direction


Is the innovation Strategy aligned to an overall business strategy? and how responsive is it to emerging opportunities to innovate and create new product and services?


Innovation Climate


How collaborative is the organisation; and does it tap into the innovative ideas generated by employees, clients and the marketplace?


Innovation Delivery


Do employees understand what is expected of them; and do they have the skills and support necessary to fulfil these expectations?


Innovation Business

Imapct & Results


What are the processes for measuring Innovation in terms of both Return on Investment (ROI) and employee engagement?


The upcoming trainings are:

  • 25- 26 Feb 2019 - Dubai
  • 24 - 25 June 2019 - Dubai

Note: Registration should be done 4 weeks in advance



  • EFQM Member:  AED 7,040.00 (excluding VAT)
  • Non-Member:  AED 8,800.00 (excluding VAT)




For more information, don't hesitate to contact





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