DESIGNED TO HELP ORGANIZATIONS PLAN,MANAGE AND SUPPORT AN INTERNAL IMPROVEMENT PROCESS, BY GATHERING INFORMATION TO UNDERSTAND THE CURRENT STATUS, USING SELF-ASSESSMENT TO IDENTIFY STRENGTHS AND AREAS FOR IMPROVEMENT, AND BY PRIORITIZING ACTIONS, PLANNING AND MANAGING IMPROVEMENT PROJECTS.

 

A 2- DAY TRAINING TO UNDERSTAND:

  • How to gather the information and data to understand the current situation
  • What are the various options for doing a self-assessment, the relevance and benefits of internal assessment
  • The EFQM Excellence Model, in particular, the Criteria and the RADAR scoring tool
  • How to prioritise  improvements opportunities and take actions
  • How to plan and manage improvement projects

 

COURSE STRUCTURE

We structured this training around five practical steps over three days, to ensure we develop experts who have the skills and knowledge required to determine the most suitable EFQM technique for assessing their organisation During the course, you will work with a selection of criterion part, enhance your familiarity with RADAR, develop skills to work as an assessment team, seek evidence to clarify your strengths and areas of clarification, plan the next steps to complete your self-assessment.

1 - DATA GATHERING & PREPARATION

As pre-course work to this course, you need to prepare a brief description of your business environment, activities related to each enablers, and some performance data/results of these activities.

 

2 - THE EFQM EXCELLENCE MODEL

Get a clear understanding of the 3 components: The fundamental concepts. the criteria and the RADAR logic, as well as the Model integration and dynamics.

 

3 - SELF-Assessment Options

Exploring in details some of the self-assessment tools including practical examples, e.g. Quick Check, EFQM Excellence Matrix, site-visit simulation

 

4 - Planing & Conducting SELF-Assessment

Discover the steps needed to organise your internal assessment, e.g. forming the team, compiling the report, ....

 

5 - Prioritising improvements

How to identify the key areas for improvement, the priorities, describe these and develop action plans

 

WHEN & WHERE?

The Internal Assessment is only delivered at your premises. To organise this training within your organization, please contact us via email at efqmmiddleeast@efqm.org , we will provide you with a detailed proposal.

 

PRICE?

  • EFQM Member : 7,904.00 AED
  • Non-Member : 9.880.00 AED

 

For more information, don't hesitate to contact efqmmiddleeast@efqm.org

 

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