MODEL 2013





EFQM Excellence Model 2013

Regardless of sector, size, structure or maturity, organisations need to establish an appropriate management framework to be successful. The EFQM Excellence Model is a practical, non-prescriptive framework that enables organisations to assess where they are on the path to excellence; provide a common vocabulary and way of thinking about the organisation; integrate existing and planned initiatives; provide a basic structure for the organisation's management system.


Your guide to the EFQM Excellence Model 2013, providing detailed information on the Fundamental Concepts, the Model Criteria, the RADAR Logic and how these 3 elements interact with each other.


Assessing for Excellence

This brochure explains the process and provides practical examples of different techniques for undertaking Self-Assessment using the EFQM Excellence Model. It positions Self-Assessment as an important tool for organisations when determining their future strategic direction. It illustrates the way in which the output should be linked to improvement action and an organisation's business planning process.


Your route map through the various self-assessment techniques available and their rationales, helping understand the various outputs to be expected from the particular technique undertaken.




Determining Excellence

When you start a road trip, before starting your engine and deciding the route to be taken, you first need to know your current position.  When you consider starting a journey towards Excellence, it is exactly the same: before selecting and implementing improvement actions, you first need to have a structured picture of your organisation in order to comprehend your current level of Excellence.


Your quick way to determine your organisation's position against a framework of Excellence. This Questionnaire consists of 44 equally weighted and balanced statements driven from the EFQM Excellence Model.






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