DESIGNED FOR THE MANAGEMENT TEAMS OF ORGANIZATIONS WHO HAVE THE TASK TO UNDERSTAND, MANAGE AND SHAPE AN EFFICIENT JOURNEY TOWARDS SUSTAINABLE ORGANIZATIONAL EXCELLENCE
A 2 DAY TRAINING FOR MANAGERS TO:
We structured this training around eight practical steps over two days, to ensure we develop managers who can understand and shape a successful excellence journey. This will be done through presentation, practical and interactive exercises and discussions with your peers and the trainer.
1 - WHAT IS EXCELLENCE
How would you define Excellence? How does EFQM define Excellence? Design your definition of Excellence?
2 - PLANNING THE JOURNEY
Understanding where you want to go to and where you are now is the start of the journey. Understanding what stakeholder mean to your organisation and their expectations is key.
3 - SELF-ASSESSMENT APPROACHES
How do we start? What is Self-Assessment? What are the options and tools available?
4 - PRIORITISING IMPROVEMENTS
What do we want to do first? How to identify and select the 2-3 important improvements?
5 - MANAGING IMPROVEMENTS
What type of improvement opportunities do we have? What does it involve?
6 - SIMPLE PROJECT MANAGEMENT
What is a project? Explore simple ways to manage an improvement project.
7 - THE ROLE OF LEADERSHIP
How you as a Manager can support your leader involve in improvement projects, and ensure your leader's engagement
8 - THE VALUE OF EFQM
An overview of the EFQM Excellence Model and the RADAR logic.
WHEN & WHERE?
Shaping your Excellence Journey Training are organised at EFQM regularly, or it can be organised at your premises. Please check the calendar to find the next session.
For more information, don't hesitate to contact firstname.lastname@example.org