A 2-day training course to teach you how to assess an organisation in order to improve or prepare to apply for EFQM’s Committed to Sustainability scheme and achieve Excellence in managing Sustainability


The course is designed to replicate the EFQM Committed to Sustainability assessment process.


Participants will get access to respective tools to be able to assess the approaches as and results of their organisation on Sustainability. The training will be based on a Case Study, which has been adapted from a real submission document, to simulate the real type of information an assessor would need to assess. During the training case studies and examples from organisations will be presented.



Participants will be required to prepare for the training, by reviewing a practical Case Study, which will take from 4-8 hours, and assess the performance of the organisation, based on the following material:

  • SAT Overview presentation – Introduction to the training
  • The EFQM Sustainability  Framework
  • SAT Case Study
  • SAT Workbook Homework
  • SAT Assessor Worksheet



  • Introduction
  • EFQM & Sustainability
  • Common sustainability approaches
  • Committed to Sustainability Assessment
  • Management
  • Scoring
  • Customers
  • Employees
  • Owners/Partners
  • Environment/Community
  • Final session
  • Preparing feedback
  • Individual feedback



Participants will receive access to an on-line e-learning awareness course “Let’s Think…”, which in 45-60 minutes helps you increase awareness, facilitate thinking process and change behaviour related to corporate responsibility and sustainability, as it is:

  • Structured around 7 easily understandable Areas (Management, Owners, Employees, Suppliers, Customers, Communities, Environment), to ensure awareness
  • Based on advanced, yet simplified content, to improve understanding
  • Uses characters, audios and animations, to ensure a user friendly experience
  • Based on  how correct answers are  to given dilemmas (rather than right or wrong), to facilitate employees’ thinking
  • Includes 7 realistic, practical work related case studies,  to drive change in behavior
  • Provides feedback per overall results, question and correctness of answers to facilitate learning



Upon successful completion, participants will receive a Certificate of successful completion as “Sustainability Assessors” by the EFQM and will be registered as formal Sustainability Assessors of the EFQM.



Learn in 4 days how to analyse, access and manage Sustainability in a systematic way

To facilitate the development of Sustainability, EFQM has launched a set of two interrelated Training Courses to help professionals and organisations learn how to Manage Sustainability and Assess Sustainability, the Sustainability Management Training and the Sustainability Assessor Training.



This training is delivered in Dubai.  The upcoming dates are:

  • 7-8 March 2018
  • 27-28 Nov 2018


Registration should be done 3 weeks in advance



  • EFQM Member: 6,656.00 AED (excluding VAT)
  • Non-Member: 8,320.00 AED (excluding VAT)


For more information or to register to this training, please contact us at efqmmiddleeast@efqm.org


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