YOUR FIRST STEP WITH EFQM EXCELLENCE MODEL
This is your first introduction to the EFQM Excellence Model. You will not only learn about our Model's 9 Criteria, but you will also be able to perform an initial assessment of your organisation.
WHY USE OUR MODEL?
If you are not familiar with the EFQM Excellence Model but you are willing to improve your organisation, this is the first step to get started! As previously stated, this is the first approach towards Excellence, it is a simple tool and doesn't require any pre-existing knowledge of EFQM and its Model.
WHY AN ASSESSMENT?
Our Assessment templates have been created to enable you to easily assess the performance of your organisation. Assessment is essential within the philosophy of EFQM. To reach a desired excellent performance, you need to know where you are now, so that you will identify the required changes and actions to start the journey towards Excellence.
Demonstrate how important Leadership is to your organisation and some of the ways in which you can improve your leadership style.
How you might improve the performance of your organisation by determining its future direction and the subsequent deployment of the plans that would take you towards that future.
Demonstrate how important People are to your organisation and some of the ways in which you can improve the interaction with your people.
PARTNERSHIPS & RESOURCES
See how you might improve the performance of your organisation in the area of Managing Partnerships and Resources.
PROCESSES, PRODUCTS & SERVICES
See how you might improve the performance of your organisation by taking a Process view of the world rather than the more traditional view.
Demonstrate why organisations should examine their current approach to build and presenting Customer Results.
See how important People Results are in helping you manage your organisation and specifically in ensuring that your practices of Leadership and managing and motivating your People are having the desired outcomes.
Demonstrate why organisations should examine their current approach to building and presenting Society Results.
Demonstrate why organisations should examine their current approach to building and presenting Key Business Performance Results.